Dear Clients, 

Wishing you a happy and healthy Holiday Season! 

Please note that Riverside Veterinary Hospital will be closed the week between Christmas and New Years this year.  Closure dates will be Friday 12/24 through Saturday 1/1.  We will reopen on Monday January 3rd for normal hours. 

Please plan ahead and make sure any necessary annual services are performed (including boarding vaccines), medications are refilled, and non-urgent problems are addressed. 

For emergency service while the hospital is closed, contact Ark Urgent Care in Henrietta, Pittsford Animal Hospital Urgent Care, or Veterinary Specialists and Emergency Services (585-424-1277) across from MCC.   For in-home care, please contact Doorbell Vet  and for in-home euthanasia only service, reach out to Lap of Love.  

Since our hospital and boarding facility, Riverside Pet Retreat, occupy the same facility, we have implemented a phone tree to streamline incoming calls.  We know change can be hard, but the phone tree helps to reduce strain on our front desk and facilitate appointments and medication refills.  You can also email us at RiversidePetRecords@gmail.com or text the office line at 585-889-8340.  

Riverside Pet Retreat will remain open for boarding and daycare through the holidays. Please check for changes to pick-up and drop-off times based on the holiday.  Boarding vaccine requirements include feline distemper (FVRCP) and rabies for cats, canine distemper (DHPP), rabies, canine influenza (H3N2) and Bordetella vaccines for dogs.  Ideally, these vaccines should be performed at least one month before boarding for best protection. Please plan ahead if you will use our facility for boarding or daycare over the holiday season.

Have a safe and wonderful holiday season!

The doctors & staff at Riverside Veterinary Hospital